Please make sure to read the User Guide when you use JR-KYUSHU Train Reservation to search for tickets or to make a reservation.
Train search on this system follows a specific logic.Therefore there are some cases where a certain train you wish to take will not be displayed. Some rapid service trains stop at every station in some sections.Please understand these points and use the service as a general guide.
Transfer time is set with a little time to spare.Therefore, there may be cases where search results do not show trains you can actually take.
When you must take a duplicated route to take a connecting train, please be aware that there is a possibility that you cannot take the train due to insufficient transfer time or delay in the arrival of your train. (Ex. NISHI-OITA→OITA→HAKATA)
Routes including connecting trains from other operators such as Hisatsu-Orange-Tetsudo Line cannot be displayed.With regard to Fukuoka City Subway, search can be made only for through trains, operating on the Fukuoka Airport Line and the JR Chikuhi Line. No search can be made for services on the Hakata-Minami Line or the Hokuriku-Shinkansen Line.
When our timetable is being revised or we offer extra trains during peak travel seasons in mid-August, and before and after New Year's Day, search may not show the extra trains or be available. Please be sure to search again and confirm your schedule before departure.
Each prefecture is shown in (parenthesis) after a station's name displayed in "Station confirmed".
Some seat classes (including berth, DX Green Car seats, Green Car compartment, Box Seat and Panorama Seat) cannot be reserved online.Please inquire at main stations about the fares of tickets with these seat classes.
When any adjustments are required for fare/price calculation, fares can be different even if you travel the same distance.
In the following sections, you can take a Limited Express without express ticket. (The train is operated as a local train in the sections.)When you take a non-reserved seat of a Limited Express train whose route includes such a section, you cannot search for the fare/price or make a reservation online.
When there is heavy access to the web-site, search results may be delayed or not displayed. In such a case, please try again after a while.
You can make a reservation for up to 7 Passengers including adults and children at a time.
You can make a reservation for up to 4 connecting trains at a time, including Shinkansen and Limited Express trains.
When you transfer from/to Shinkansen without exiting a ticket gate, you can make a reservation for up to 3 connecting trains.
Some tickets such as "KYUSHU NET KIPPU", "KYUSHU NET HAYATOKU 3" can be used only for a specified section.Please keep this in mind when making a search.
With regard to some tickets such as "KYUSHU NET KIPPU", "KYUSHU NET HAYATOKU 3" the number of available seats is limited. Therefore, even when there are available reserved seats on a train, you may not reserve a seat with one of these tickets.
Following items are necessary to pick up your ticket.When you forget to take one of them and cannot pick up your ticket, you must purchase a new ticket to take the train on which you have a seat reservation.Please keep this in mind.
You can pick up your ticket at main JR-KYUSHU stations.You cannot pick up your ticket at JR-KYUSHU stations without a Ticket Office or at a JR-CENTRAL or JR-EAST ticket counter.
Please confirm where you can pick up your ticket before departure.
You can pick up your ticket during the business hours of an appropriate JR-KYUSHU station, from 4:30 to23:30 (from 4:30 to 23:20 from an automated ticketing machine). Please keep the hours in mind, in particular, if you have reserved a ticket for a late-night train.
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Except for smart phones, the compatibility of portable devices, such as media players, or game consoles with internet communication function with this web site is not confirmed.
JR-KYUSHU Train Reservation uses Security Sockets Layer (SSL) to ensure secure data exchanges with users. Your personal data including credit card information is automatically encrypted before it is sent to us, eliminating concerns about the data being read by any third party.